PRICE

All our prices are indicated in Euros (€). The prices that are applied are the prices figuring on the site kuza.design at the time when the order is placed.

Please be reminded that shipments destined outside of Cyprus are entitled to import taxes and duty fees, based on the delivery country’s regulations.

All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. We are not responsible for these fees in any way, as we do not receive any of this money. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.

PURCHASE FOR PERSONAL USE ONLY

All the items purchased on kuza.design are for personal use only, and with no intention of resale. By placing your order on kuza.design, you are certifying that you are buying KUZA products for your personal use only, and not for resale. We reserve the right to refuse orders for any reason without explanation.

SHIPPING POLICY

For all domestic orders, we utilize ACS Courier which customers receive their orders 2-3 business days (Monday-Friday) from the date of *dispatch. These delivery timeframes for ground service only apply to Cyprus. 

*We dispatch orders within 2 business days from the date that we receive your order and credit verification has been confirmed - with the exception of made to order items or pre-order items and out of stock items which take anywhere from 4-8 weeks. Please email us at info@kuza.design for more specific lead times. 

International Shipping: Available to Europe, UK, Canada and the United States. For other destinations please email us through our contact page.

Packages typically arrive within 7/14 days from the date when the order is confirmed.

You will receive a tracking number when your order is ready to ship so you can figure out when exactly your parcel will be delivered.

Shipping costs are free for Cyprus, starting from 25€ for certain European countries and USA, and starting from 50€ for the rest of the world.

Shipping Zones :

RETURN POLICY

We do not accept returns except in the unlikely event of damaged items. 

We will only accept unused pieces in the original packaging and you will be responsible for the cost of return shipping. If you are not satisfied with your purchase please, don't hesitate to contact us at info@kuza.design within 7 business days of receiving your order and we will do everything in our power to make it better. Refunds are determined on a case-to-case basis but are generally not issued unless there is a clear mistake on our part.

Please note KUZA is not responsible for any lost, stolen or delayed packages and we are unable to offer refunds due to any of these reasons. If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated.